Preactive IT Solutions - Houston, Texas

Address: 1220 Blalock Rd Suite 345, Houston, TX 77055, United States.
Phone:8329446250.
Website: preactiveit.com
Specialties: Computer support and services, Computer consultant, Computer security service.
Other points of interest: Online appointments, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 118 reviews on Google My Business.
Average opinion: 5/5.

Location of Preactive IT Solutions

Preactive IT Solutions 1220 Blalock Rd Suite 345, Houston, TX 77055, United States

Open Hours of Preactive IT Solutions

  • Monday: 6 am–6 pm
  • Tuesday: 6 am–6 pm
  • Wednesday: 6 am–6 pm
  • Thursday: 6 am–6 pm
  • Friday: 6 am–6 pm
  • Saturday: Closed
  • Sunday: Closed

Preactive IT Solutions: Setting the Standard for Proactive IT Support in Houston

Nestled in the heart of Houston, Texas, Preactive IT Solutions stands as a beacon of excellence in the field of IT services. Located at 1220 Blalock Rd Suite 345, this state-of-the-art facility is home to a team of highly skilled professionals dedicated to providing top-tier IT support to businesses across the city.

Main Services

  • Managed IT Services: Preactive IT Solutions offers comprehensive managed IT services, designed to keep your business's technology infrastructure running smoothly and securely. This includes round-the-clock monitoring, proactive maintenance, and timely issue resolution.
  • Cybersecurity Services: With cyber threats on the rise, Preactive IT Solutions places a strong emphasis on cybersecurity. Their services include zero trust security, ransomware defense, endpoint detection and response, and advanced security for Microsoft 365.
  • Microsoft 365 Support: As a Microsoft partner, Preactive IT Solutions specializes in Microsoft 365 support and migration services. They help businesses seamlessly transition to the cloud and maximize their return on investment.
  • Managed Cloud Services: Preactive IT Solutions offers managed cloud services, including Azure support and managed cloud security services. Their team ensures that your cloud environment is secure, reliable, and optimized for peak performance.
  • Cybersecurity Awareness Training: Preactive IT Solutions believes that the human element is often the weakest link in cybersecurity. Their cybersecurity awareness training for employees helps to mitigate this risk by educating users on best practices and common threats.

Location and Access

Preactive IT Solutions is conveniently located in the Energy Corridor district of Houston, a bustling hub for businesses in various industries. The facility is easily accessible from major highways, including I-10 and the Sam Houston Tollway. For those using public transportation, the facility is a short walk from the Blalock / Westview Transit Center.

The building offers ample parking, including a wheelchair-accessible car park. The entrance is also wheelchair-accessible, ensuring that the facility is accessible to all. The location is surrounded by several dining and shopping options, providing clients and employees with a wide range of amenities.

Featured Characteristics

  • Proactive Approach: Preactive IT Solutions sets itself apart with its proactive approach to IT support. Rather than waiting for issues to arise, their team works diligently to anticipate and prevent potential problems, keeping businesses running smoothly.
  • Expertise: The team at Preactive IT Solutions comprises highly skilled and certified professionals with expertise in a wide range of IT services. Their deep understanding of technology allows them to provide tailored solutions that meet the unique needs of each client.
  • Customer Focus: Preactive IT Solutions is committed to providing exceptional customer service. Their team takes the time to understand each client's business and its technology needs, ensuring that they deliver solutions that drive business success.
  • Online Appointments: Preactive IT Solutions offers online appointment scheduling, allowing clients to manage their IT support needs conveniently and efficiently.

Practical Information

  • Address: 1220 Blalock Rd Suite 345, Houston, TX 77055, United States
  • Phone: 8329446250
  • Website: preactiveit.com
  • Specialties: Computer support and services, Computer consultant, Computer security service
  • On-Site Services: Preactive IT Solutions offers on-site services, allowing their team to provide hands-on support and troubleshooting for clients' IT infrastructure.

Positive Aspects from Reviews

Preactive IT Solutions has received overwhelmingly positive reviews from its clients, with an average rating of 5/5 stars on Google My Business. Here are some of the positive aspects mentioned in the reviews:

  • Expertise and Knowledge: Many reviewers praised the team's deep understanding of technology and their ability to quickly diagnose and resolve complex IT issues.
  • Responsiveness: Clients appreciated the team's prompt response to service requests and their commitment to resolving issues as quickly as possible.
  • Personalized Service: Several reviewers mentioned that the team took the time to understand their specific needs and provided tailored solutions that fit their business requirements.
  • Professionalism: The team's professional attitude and dedication to providing exceptional service were highlighted in many reviews.
  • Proactive Approach: Some reviewers noted that the team's proactive approach to IT support helped to prevent issues before they occurred, reducing downtime and maintaining business continuity.

In the words of one satisfied client, "J.T was really awesome. I like that he could help me, help him so that he could get it right to help me. That was awesome! Even after our communication got disconnected, he followed up to ensure the issue was resolved." Another client praised the team's efficient on-site service, stating, "Wyatt was onsite to help with setup and installation of five devices. He did this quickly and efficiently. Our employees were back up and running in a few short hours!"

These testimonials reflect Preactive IT Solutions' commitment to delivering exceptional IT support services that meet the unique needs of each client. Their combination of technical expertise, customer focus, and proactive approach sets them apart in the competitive Houston IT services landscape.

Frequently asked questions about Preactive IT Solutions

What makes Preactive IT Solutions different?

Their proactive approach to anticipating and preventing IT issues sets them apart.

What services do they offer?

Managed IT, Cybersecurity, Microsoft 365 support, Managed Cloud Services, and Cybersecurity Awareness Training.

Where are they located?

1220 Blalock Rd Suite 345, Houston, TX. Easily accessible from I-10 and Sam Houston Tollway.

Are they accessible for disabled individuals?

Yes, they have wheelchair-accessible parking and entrance.

Do they offer training to improve cybersecurity?

Yes, they provide cybersecurity awareness training for employees.

Reviews of Preactive IT Solutions

Preactive IT Solutions - Houston, Texas
Orebotse M.
5/5

J.T was really awesome. I like that he could help me, help him so that he could get it right to help me. That was awesome! Even after our communication got disconnected, in the space of the 'username' him and I were communicating, writing each other messages and that was super cool to connect with someone like that half way across the world. We were in proper sync! Great job J.T!

Preactive IT Solutions - Houston, Texas
Lisa T.
5/5

Wyatt was onsite to help with setup and installation of five devices. He did this quickly and efficiently. Our employees were back up and running in a few short hours!

Preactive IT Solutions - Houston, Texas
Kay G.
5/5

Preactive I cannot tell you how many times we have had to call, they always go above and beyond to resolve any issues in a prompt manner! We have had the privilege of getting to know the staff very well, the problem solves the issues as a TEAM!!! LOVE OUR IT GUYS! Marlon ,Grant ,JT, Chris, Steven even Jake super GROUP

Preactive IT Solutions - Houston, Texas
acct
5/5

Jess, Marlon, JT, Ryan are the best.... they are quick at fixing my unsolved problems and patient with me when I am not good with software terminology. Preactive IT Solutions is fast and ready to help out in any small situation.

Preactive IT Solutions - Houston, Texas
Dustin A.
5/5

Preactive is the best in this business! They are quick at solving any solution and are very friendly and professional. I will be recommending them to anyone with any IT needs.

Preactive IT Solutions - Houston, Texas
Alan F.
5/5

Preactive has GREAT Service! The support line is answered by a real person that is usually able to take care of the issue without having to transfer, call back or set up a ticket. Jess is the name of the support tech that helped me, but all of our employees report the same great service no matter who answers their call. Preactive is the 4th IT firm we have used, and by far the best! Please keep up the great work! Alan Fritsche, Owner.

Preactive IT Solutions - Houston, Texas
Rick R.
5/5

I have used Preactive IT for my business for over 7 years. I have nothing but positive things to say about Charles and his team. His staff and techs are very helpful and knowledgeable. Specifically, Dave Liebl is the tech that has been servicing my account and he has done an excellent job over the last few years. I highly recommend Dave because of his expertise. Dave takes the time to explain and resolve any issues or provide recommendations.

Preactive IT Solutions - Houston, Texas
Kurt M.
5/5

My experience with Preactive IT has been very good! Anytime I call for a solution, someone is available to help fix the issue! I consider myself very tech-oriented, so I mostly troubleshoot on my own, but every issue I've come to Preactive with has been solved within the same day!