Barnardo's

Address: Unit 1a, Barnardo's, Princess Alice Retail Park, Princess Alice Dr, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B73 6RB, United Kingdom.
Phone:1213556665.
Website: barnardos.org.uk
Specialties: Thrift store.
Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Used goods, Quick visit, Clothing, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 40 reviews on Google My Business.
Average opinion: 3/5.

Barnardo
Book appointment

Open today until 18:00.

  • Monday: 10:00–18:00
  • Tuesday: 10:00–18:00
  • Wednesday: 10:00–18:00
  • Thursday: 10:00–18:00
  • Friday: 10:00–18:00
  • Saturday: 10:00–18:00
  • Sunday: 10:00–16:00

Nestled within the heart of Sutton Coldfield, Barnardo's offers a unique shopping experience that combines the joy of finding pre-loved treasures with the satisfaction of supporting a worthy cause. This thrift store, located at Unit 1a, Princess Alice Retail Park, is part of the renowned children's charity, Barnardo's, which has been transforming the lives of vulnerable children and young people in the UK since 1866.

  • Thrift Store: Barnardo's Sutton Coldfield specializes in selling gently used clothing, shoes, accessories, homeware, books, and more. Each item is carefully selected and priced affordably, offering shoppers the opportunity to purchase high-quality, pre-loved goods at a fraction of the cost of new items.
  • Donations: The store welcomes donations of clean, good-quality items from the local community. By donating, individuals not only contribute to the store's inventory but also directly support Barnardo's mission to build a future where no child is left alone to face life's challenges.
  • Delivery Service: For those who prefer shopping from the comfort of their homes, Barnardo's Sutton Coldfield offers a delivery service. This convenient option allows customers to browse and purchase items online, with delivery straight to their doorstep.

Barnardo's Sutton Coldfield is situated at Unit 1a, Princess Alice Retail Park, on Princess Alice Drive. The store is easily accessible from the following nearby areas:

  • Sutton Town Centre (1.5 miles)
  • Sutton Park (1.7 miles)
  • Sutton Coldfield Train Station (2.2 miles)

The store benefits from ample parking, with a wheelchair-accessible car park available on-site. The retail park also has good public transport links, with several bus services stopping nearby.

Some of the unique features that set Barnardo's Sutton Coldfield apart include:

  • Wheelchair Accessibility: The store is fully wheelchair accessible, ensuring that all customers can shop comfortably and safely.
  • Quick Visit: With a well-organized layout and efficient staff, Barnardo's Sutton Coldfield offers a streamlined shopping experience, perfect for those with busy schedules.
  • Credit and Debit Cards, NFC Mobile Payments: The store accepts a range of payment methods, making it convenient for customers to shop using their preferred payment option.
  • Address: Unit 1a, Barnardo's, Princess Alice Retail Park, Princess Alice Dr, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B73 6RB, United Kingdom
  • Phone:1213556665
  • Website:barnardos.org.uk
  • Opening Hours: Monday to Saturday: 9:00 AM - 5:30 PM, Sunday: 10:00 AM - 4:00 PM

With an average opinion of 3/5 based on 40 reviews on Google My Business, Barnardo's Sutton Coldfield has received positive feedback for several aspects:

  • Affordable Prices: Many customers have praised the store's affordable pricing, highlighting the value for money they found while shopping.
  • Great Selection of Items: Several reviewers have commented on the variety of items available, with some finding unique and high-quality pieces.
  • Helpful Staff: Customers have appreciated the friendly and helpful nature of the store's staff, contributing to a positive shopping experience.

Barnardo's Sutton Coldfield offers a unique shopping experience that combines affordability, variety, and the opportunity to support a worthy cause. With its convenient location, accessible facilities, and wide range of services, this thrift store is a valuable addition to the local community.

More businesses in Sutton Coldfield

Gently used clothing; shoes; accessories; homeware; books; and more.
By shopping or donating clean; good-quality items; you directly support Barnardo's mission.
Yes; the store is fully wheelchair accessible.
Yes; Barnardo's Sutton Coldfield offers a delivery service for online shopping.
Monday to Saturday: 09:00–17:30; Sunday: 10:00–16:00.
Barnardo
1/5

Popped in today with my wife, who enjoys browsing the books and cups (she admittedly has a bit of a cup addiction !). She picked up a small silver-plated jug for our coffee machine marked up for £3.50 and took it to the downstairs counter to pay. The staff member said, “I need to check this,” and disappeared out back for about five minutes. When she returned, she very abruptly said, “I can't sell you this.” My wife asked, “Why wouldn’t you?” and the reply was, “It was put out by mistake,” before the staff member walked off without another word. Very strange interaction and left us feeling unwelcome. I'm not sure what’s going on, but we won’t be returning.

Barnardo
1/5

I went on Monday with a car full of donations. I was rudely told that they couldn't take everything. This is the second time that this has happened. I understand that they might be overwhelmed with donations but they could refuse them in a pleasant manner. I doubt that I will bother donating to Barnardo's again. There are plenty of charity shops around with nice staff.

Barnardo
5/5

Absolutely massive charity shop and they let the dog in too. The shop was neat and tidy, and the staff were friendly.

Barnardo
1/5

Visited a couple of times now and I'm surprised by the poor management of this store. Judging by all the reviews I'm not alone and it seems that Barnados are in no hurry to do anything about it. The store is spread over 2 floors and is a total mess throughout. Nowadays many charity shops are run and presented in the same way as other High Street chains and as a result enjoy a higher turn over of goods and a higher footfall. Most people today were just commenting on the mess and the fact that it looked like it was just a load of tat. Barnados you are really missing a trick here. Big store great location and an opportunity to create a flagship store they would attract a lot more customers. Instead of answering' We are sorry for your poor experience today blah blah' maybe have a re-think and do something about it.

Barnardo
2/5

Went to have a look around but it's very untidy the displays of bric a brac and board games are messy and the rails could do with a tidy up as the sizes are all over the place. If items were kept neat it would look better. Also some of the prices are over the top. £8 for a primark jumper bit much £16 for a man's winter jumper. Who's working out the prices?

Barnardo
3/5

I don’t know what’s going on at this store lately but it’s an absolute mess. Always have enjoyed shopping here as they had such a nice variety of items and clean. It truly looks like dump now and no one really working. Today was our final visit.

Barnardo
1/5

Very rude staff especially when you take in donations went in a few weeks ago to donate some stuff for them to sell and make some money for their charity asked the assistant where shall I put them he looked at me and then totally ignored me 😞 thought maybe he’s having a bad day but there’s no need for he’s ignorant behaviour, then on Wednesday the 10th Jan 2024 this month took in 4 bags of donations at approximately 5.03pm to be stopped half way through the store by a very rude member of staff who refused my donations she rudely said no donations after 5pm 🕔 what absolutely disgusting behaviour from a charity shop member, to say I was shocked is an understatement. She’s not a volunteer but an actual paid member of staff. Absolutely unacceptable disgusting behaviour, I took my 4 bags of donations to cancer research in Perry Barr Birmingham instead who were absolutely grateful for my charitable donations. I will never shop here or donate anything ever again. If I couldn’t give any stars I would.

Barnardo
1/5

Awful shop at times, has been better of late on certain days so hit and miss! but a few members of staff, one I believe to be named Vicki is awfully rude and needs to treat people who donate with respect. Very bad customer service from her. Donated 26th April on morning and her sharpness has deterred me from ever donating again. I'm now expecting the same as all your other replies to discruntled customers or those that donate."so sorry to hear you had a bad experience at our Sutton Coldfield branch of Barnardos" please call blah blah blah but you do nothing about it.... I've visited the store numerous times and you can't get your act together so don't bother with the usual reply you offer!! Just sort it!! Dennis

Are you the owner?

Suggest an update. We review it before it goes live.

Are you the owner?

Suggest an update. We review it before it goes live.
← Back to home