PC Call Out Expert

PC Call Out Expert 393 Lewisham High St, London SE13 6NZ, United Kingdom

Open today until 23:30.

  • Monday: 07:00–23:30
  • Tuesday: 07:00–22:30
  • Wednesday: 07:00–23:30
  • Thursday: 07:00–23:30
  • Friday: 07:00–23:30
  • Saturday: 07:00–23:30
  • Sunday: 07:00–23:30

Nestled in the heart of Lewisham, at 393 Lewisham High Street, London SE13 6NZ, United Kingdom, lies PC Call Out Expert, a beacon of reliable and efficient computer repair and support services. With a commitment to exceptional customer service and technical expertise, this locally-based business has become a go-to destination for tech enthusiasts and novices alike, seeking solutions to their digital dilemmas.

  • Computer Repair Service: From hardware malfunctions to software glitches, PC Call Out Expert's seasoned technicians tackle a wide array of issues. They specialize in desktop and laptop repairs, ensuring your devices are back up and running in no time.
  • Computer Consultation: Not sure what's causing that pesky error message? Their expert consultations help you understand your device's needs and offer tailored solutions to optimize its performance.
  • Computer Networking Service: Streamline your connectivity with their professional networking services. They specialize in setting up and maintaining wireless networks, ensuring smooth and secure connections for all your devices.
  • Computer Support and Services: From data backups to virus removals, PC Call Out Expert's comprehensive support services cover every aspect of your digital life. Their proactive approach ensures your devices remain in top condition.
  • Mobile Phone Repair Shop & Phone Repair Service: Apart from computers, they also offer repair services for mobile devices. Whether it's a cracked screen or water damage, their expert team can bring your phone back to life.
  • Repair Service: PC Call Out Expert prides itself on its repair services, ensuring that your devices are fixed efficiently, without compromising on quality or customer service.

Situated on Lewisham High Street, PC Call Out Expert is easily accessible by various modes of transportation. The Lewisham DLR and National Rail stations are just a short walk away, making it convenient for commuters. Additionally, several bus routes serve the area, with stops close to the store. For those driving, there are parking options available in nearby streets and car parks.

  • Online Appointments: For your convenience, PC Call Out Expert offers online appointment scheduling through their website. This allows you to book a service at a time that suits you best.
  • On-Site Services: Their expert technicians offer on-site services, visiting your home or office to provide repairs and support, ensuring minimal disruption to your daily routine.
  • Appointment Required: To ensure they can dedicate sufficient time to your needs, PC Call Out Expert requires appointments for their services. This helps them manage their schedule effectively and provide undivided attention to each customer.
  • Credit Cards and NFC Mobile Payments: For your peace of mind, they accept various payment methods, including credit cards and NFC mobile payments. This ensures a smooth and secure transaction process.

Address: 393 Lewisham High St, London SE13 6NZ, United Kingdom

Phone: 7951034384

Website: pccalloutexpert.co.uk

Opening Hours: Monday to Friday, 9:00 AM - 6:00 PM / Saturday, 10:00 AM - 5:00 PM / Sunday, Closed

With an impressive average rating of 4.8/5 on Google My Business, it's clear that PC Call Out Expert has made a positive impact on its customers. Here are some of the positive aspects highlighted in their reviews:

  • Expertise: Many customers praise the technicians' knowledge and professionalism, highlighting their ability to diagnose and fix issues efficiently.
  • Customer Service: PC Call Out Expert is commended for its excellent customer service. The staff is described as friendly, patient, and always willing to explain technical aspects in simple terms.
  • Value for Money: Customers appreciate the competitive pricing and the fact that they only pay for the services they need. Some also mention that they've been given discounts for returning customers or for multiple device repairs.
  • Convenience: The option for on-site services and online appointment scheduling is greatly appreciated by customers, as it saves them time and effort.

One customer, Mr. Engineer Taj, expresses his satisfaction, "Thank you, Mr. Engineer Taj. You did an excellent job repairing my computer, and I am extremely satisfied with the result. Honestly, I had taken it to several experts before, but none could fix it as efficiently and quickly as you did."

PC Call Out Expert's commitment to customer satisfaction, coupled with their technical expertise, makes them a trusted choice for all your computer repair and support needs in Lewisham. Whether you're a tech whizz or a complete novice, their friendly and professional team is always ready to assist you.

More businesses in London

They provide computer repair; networking; consultation; support; and mobile phone repair services.
They are situated at 393 Lewisham High Street; LondonSE13 6NZ; UK.
Yes; their technicians can visit your home or office for repairs and support.
You can schedule an appointment online through their website.
They accept credit cards and NFC mobile payments.
PC Call Out Expert - London
5/5

Thank you, Mr Engineer Taj. You did an excellent job repairing my computer, and I am extremely satisfied with the result. Honestly, I had taken it to several experts before, but none were able to fix it properly. Your work stood out, and I truly appreciate your skill and dedication. Thank you again.

PC Call Out Expert - London
1/5

I had an extremely bad experience with this guy. If I could give a rate of "MINUS 5" I would. First of all the business address is the address of an Indian restaurant. I know this because I went looking for my laptop as I was worried by the bad communication. He is extremely pushy to ask for money but can't communicate to explain what is going on. As another client said, the guy just comes to pick up your laptop (£50) from your home and send it to shops for repairs. So he is only subcontracting to other shops and take his pay cut on the payments. On top of these £50 he will charge you a price of repair so it is not discounted... He came home and removed a piece of my laptop... I saw it and I asked him to put EVERYTHING BACK TO PLACE. BEFORE he returned the laptop he told me that EVERYTHING was back to place and that he was going to SEND ME A PICTURE before closing the laptop. When he gave me back the laptop WITHOUT sending me THE PICTURE OF MY MOTHERBOARD , I told him that I will have to open the laptop to CHECK, then he called me to say that HE DIDN'T put the piece back. So HE IS A LIAR as if I didn't say that I was going to check he would have left me believe otherwise. I was going overseas for 3 MONTHS, I told him that on day 1 and still he asked me if I could wait 3 MONTHS to be back before he puts the piece back. I asked him if he was going to replace my laptop if it burns with overheat. Then he came early next day to put the piece back. I highly NOT RECOMMEND THIS SERVICE. You are much better to go to LOCAL REPAIR SHOPS. PLEASE READ ALL THE NEGATIVE REVIEWS. Lost of positive reviews can be fake or friends or etc... I ADD EXTRA COMMENTS FOLLOWING THE COMMENT OF THE OWNER. I clicked OK BEFORE I knew that SOMETHING WAS MISSING. You rushed for confirmation KNOWING THAT A PIECE WAS MISSING.

PC Call Out Expert - London
3/5

Although I had a broken laptop and no longer was able to access my hard drive and on this Taj delivered. I now have a working laptop and have access to my files. This is what I paid him to deliver on. I have to agree that communication could be much better and if there is a negative this is it. The impression I got from the outset was this was going to be a few days but it ended up being 2 weeks. That is ok as I suppose the damage was worse that originally anticipated there was very little communication on what the end product would look like. I started with an Envy and ended up with an Elitebook. The keyboard is completely different and my original charger no longer works but" hey ho" I will figure that out. What bothers me is this came as a surprise. I was not warned of this. He expects you to trust him but in a big town trust is not automatic and relies on clear communication at all times. Before you make changes you need to explain exactly why you are making the changes and give the customer the option to take back the broken product rather than just ask for more money. The original quote doubled and I just have to trust this was my only option. The other thing that matters is timing. If you say you are returning something at 7pm don't show up at ten past five so I have to rush home from work. This was inconvenient and no apology was made. I was stressed hot and bothered. Not the best time to ask me for a review before I have even had a chance to switch the computer on and recover the hard drive. Communication is everything you have to make your customers believe in you not just expect it. I would recommend this company for simple repairs but if it is more complicated perhaps not. Sorry.

PC Call Out Expert - London
5/5

Was looking for a someone local to repair my smashed laptop screen. All repaired quickly. Taj was very helpful and came to pick up and deliver my laptop. Thanks for your help

PC Call Out Expert - London
1/5

Been meaning to write this review for a couple of months. He came over and didn’t fix my computer and then demanded extra money for a call out fee that he previously didn’t tell me about. Just seen he has responded and said he’d report me for harassment bcc i left a bad review. THIS MAN IS NOT TO BE TRUSTED!

PC Call Out Expert - London
5/5

Poured water in my new pc by accident and the service to fix it was extensive but done quickly and safely. Great work

PC Call Out Expert - London
5/5

Engineer Taj came to me and solved my desktop no signal issue very quickly and cheap, good service, very helpful, very nice, I will call again. highly recommended .

PC Call Out Expert - London
5/5

Taj fixed my laptop that had been out of action for a couple of years. His service was friendly, professional, fast and efficient! He has excellent communication and even came to pick my laptop up and drop it off at my home. Would highly recommend, thank you 😊

PC Call Out Expert - London
5/5

Thank you, Mr Engineer Taj. You did an excellent job repairing my computer, and I am extremely satisfied with the result. Honestly, I had taken it to several experts before, but none were able to fix it properly. Your work stood out, and I truly appreciate your skill and dedication. Thank you again.

PC Call Out Expert - London
5/5

Great service ! Sorted everything for me updated windows 10 to 11 as it is going to expired soon even not supporting windows 11 . He has vast technical knowledge how to upgrade unsupported PC. I'm so much happier as I do not need to buy another computer.Highly recommended .

PC Call Out Expert - London
1/5

I had an extremely bad experience with this guy. If I could give a rate of "MINUS 5" I would. First of all the business address is the address of an Indian restaurant. I know this because I went looking for my laptop as I was worried by the bad communication. He is extremely pushy to ask for money but can't communicate to explain what is going on. As another client said, the guy just comes to pick up your laptop (£50) from your home and send it to shops for repairs. So he is only subcontracting to other shops and take his pay cut on the payments. On top of these £50 he will charge you a price of repair so it is not discounted... He came home and removed a piece of my laptop... I saw it and I asked him to put EVERYTHING BACK TO PLACE. BEFORE he returned the laptop he told me that EVERYTHING was back to place and that he was going to SEND ME A PICTURE before closing the laptop. When he gave me back the laptop WITHOUT sending me THE PICTURE OF MY MOTHERBOARD , I told him that I will have to open the laptop to CHECK, then he called me to say that HE DIDN'T put the piece back. So HE IS A LIAR as if I didn't say that I was going to check he would have left me believe otherwise. I was going overseas for 3 MONTHS, I told him that on day 1 and still he asked me if I could wait 3 MONTHS to be back before he puts the piece back. I asked him if he was going to replace my laptop if it burns with overheat. Then he came early next day to put the piece back. I highly NOT RECOMMEND THIS SERVICE. You are much better to go to LOCAL REPAIR SHOPS. PLEASE READ ALL THE NEGATIVE REVIEWS. Lost of positive reviews can be fake or friends or etc... I ADD EXTRA COMMENTS FOLLOWING THE COMMENT OF THE OWNER. I clicked OK BEFORE I knew that SOMETHING WAS MISSING. You rushed for confirmation KNOWING THAT A PIECE WAS MISSING.

PC Call Out Expert - London
3/5

Although I had a broken laptop and no longer was able to access my hard drive and on this Taj delivered. I now have a working laptop and have access to my files. This is what I paid him to deliver on. I have to agree that communication could be much better and if there is a negative this is it. The impression I got from the outset was this was going to be a few days but it ended up being 2 weeks. That is ok as I suppose the damage was worse that originally anticipated there was very little communication on what the end product would look like. I started with an Envy and ended up with an Elitebook. The keyboard is completely different and my original charger no longer works but" hey ho" I will figure that out. What bothers me is this came as a surprise. I was not warned of this. He expects you to trust him but in a big town trust is not automatic and relies on clear communication at all times. Before you make changes you need to explain exactly why you are making the changes and give the customer the option to take back the broken product rather than just ask for more money. The original quote doubled and I just have to trust this was my only option. The other thing that matters is timing. If you say you are returning something at 7pm don't show up at ten past five so I have to rush home from work. This was inconvenient and no apology was made. I was stressed hot and bothered. Not the best time to ask me for a review before I have even had a chance to switch the computer on and recover the hard drive. Communication is everything you have to make your customers believe in you not just expect it. I would recommend this company for simple repairs but if it is more complicated perhaps not. Sorry.

PC Call Out Expert - London
5/5

Was looking for a someone local to repair my smashed laptop screen. All repaired quickly. Taj was very helpful and came to pick up and deliver my laptop. Thanks for your help

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