Birmingham Mind

Address: Quay Place, 92-93 Edward St, Birmingham B1 2RA, United Kingdom.
Phone:1216088001.
Website: birminghammind.org
Specialties: Corporate office, Charity.
Other points of interest: Toilet.
Opinions: This company has 32 reviews on Google My Business.
Average opinion: 3.9/5.

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Open today until 23:00.

Monday: 09:00–23:00
Tuesday: 09:00–23:00
Wednesday: 09:00–23:00
Thursday: 09:00–23:00
Friday: 09:00–23:00
Saturday: 09:00–23:00
Sunday: 09:00–23:00

Community Development Worker Service:Birmingham Mind's dedicated team works closely with local communities to identify mental health needs and develop targeted support services.
Helpline: A confidential and non-judgmental listening service, available 24/7, offering immediate support and practical advice to those in distress or concerned about their mental health.
Mental Health & Wellbeing Hubs: Birmingham Mind operates several hubs across the city, providing a welcoming space for individuals to access information, support groups, and wellbeing activities.
North Star Navigation Service: This service offers personalized support, helping individuals navigate the complex mental health system and access appropriate services.
Residential Care: Birmingham Mind provides structured, supportive living environments for those with mental health needs, fostering independence and recovery.
Rookery Gardens: A unique service offering creative and vocational activities in a therapeutic garden setting, promoting mental wellbeing through nature and horticulture.
Support In Your Community and Your Own Home: Birmingham Mind offers flexible, community-based support, enabling individuals to receive tailored help in their own homes or local community settings.
Supported Accommodation: Birmingham Mind provides safe, supportive housing options for individuals with mental health needs, helping them to rebuild their lives and gain independence.
Talking Space (Inc Crisis Support): Birmingham Mind's crisis support service offers immediate, specialist support for those experiencing a mental health crisis, helping to prevent hospital admission and promote recovery.
The Recovery House: A 12-week, intensive support service for individuals with complex mental health needs, focusing on practical life skills and emotional wellbeing.
Other Key Services: Birmingham Mind also offers an Impact Report detailing their annual achievements, a Privacy Policy outlining their commitment to data protection, and information about their Vision and Values, Trustees, and Senior Leadership Team.

Birmingham Mind's Quay Place headquarters can be found at 92-93 Edward St, in the vibrant Jewellery Quarter neighborhood of Birmingham. The city center is easily accessible via several major roads, including the M6 and A38. Public transportation options abound, with the nearest train station (Birmingham New Street) a short 10-minute walk away, and several bus routes stopping nearby. Parking is available at nearby public car parks, such as the St. Paul's Square Car Park.

Person-Centered Approach: Birmingham Mind prioritizes individual needs and preferences, empowering service users to take control of their own lives and make informed choices about their care and wellbeing.
Comprehensive Services: With a wide range of services tailored to diverse needs, Birmingham Mind caters to individuals at various stages of their mental health journey.
Community-Focused: Birmingham Mind actively engages with local communities, fostering mental health awareness and promoting wellbeing initiatives across the city.
Experienced Team: The dedicated team at Birmingham Mind brings together professionals with specialist mental health knowledge and lived experience, ensuring a well-rounded and compassionate approach to support.
Accessible Facilities: Birmingham Mind's headquarters at Quay Place offers easy access for wheelchair users, with lifts and accessible toilet facilities available.

Contact Details: Phone: 1216088001 | Website: birminghammind.org
Opening Hours: Monday to Friday, 9:00 AM - 5:00 PM (Helpline available 24/7)
Other Points of Interest: Birmingham Mind is located near several amenities, including cafes, shops, and green spaces, such as the St. Paul's Square and Birmingham Cathedral.

Birmingham Mind has earned a commendable 3.9/5 average rating on Google My Business, with 32 reviews highlighting several positive aspects:

Compassionate Staff: Many reviewers praise the dedicated team at Birmingham Mind for their understanding, patience, and genuine care.
Valuable Support: Service users appreciate the tailored, holistic approach that addresses their unique needs and promotes recovery.
Safe and Welcoming Environment: Birmingham Mind's spaces are described as comfortable, non-judgmental, and inclusive, allowing individuals to feel at ease while accessing support.
Accessible Services: Reviewers commend the wide range of services and the ease of accessing them, with many highlighting the helpfulness and responsiveness of staff.

In conclusion, Birmingham Mind's Quay Place headquarters serves as a vital hub for mental health support and resources in Birmingham. With a comprehensive suite of services, a person-centered approach, and a dedicated team, Birmingham Mind empowers individuals to take control of their mental health journey and live fulfilling lives. Whether seeking immediate crisis support, community-based services, or residential care, individuals can find tailored, compassionate support at Birmingham Mind.

More businesses in Birmingham

They provide a helpline; community development; mental health hubs; navigation services; residential care; and more.

Yes; their helpline is available 24 hours a day; 7 days a week.

Birmingham Mind is located at 92-93 Edward St; in Birmingham's Jewellery Quarter.

The nearest train station is Birmingham New Street; a 10-minute walk away; and several bus routes stop nearby.

Yes; they offer flexible; community-based support tailored to individuals' needs in their own homes or local community settings.

1/5

Terrible I was a tenant 12 years ago. I complained bout tenant deliberately setting off fire drills at golden hillock road. They did nothing at all. Affected my mental health badly I had to vacate the flat. Was really upset caus I liked the flat. But the constant fire alarm affected me so bad I had to give up the flat. & all caus mind allowed couple trouble makers to live there!

5/5

Very helpful service that communicates well with my community mental health team.

4/5

Their helpline volunteer staff I've connected with online; Alisha especially helped me on a very difficult day earlier this year and she has a way of explaining things that can help you shift perspective, even if just a little bit. Stuart also during one time I was experiencing anxiety whilst coming back online again and I felt grounded after speaking with him. 🙏🏾 They state they offer emotional support but this is probably something that would mean something different to different people. .In future I hope to volunteer my time..

1/5

Wouldn’t bother. Didn’t help in the slightest, was greeted with a rude and dismissive member of staff. Made me feel worse than before I phoned

5/5

Nithya is the lady working in the office She is so kind and professional She deserves 5 starts

1/5

The helpline call I had was pretty bad. Trying to get to the help line, they didn't even help. They just said, have you gone for a walk? You need to talk to your doctors well. I Ve tried all that type of stuff. Were not interested at all. You meant to be helping people yet all you did was just say. Have you done this? Have you done that? It was like a checklist. It's not good enough that these people are paid not care

1/5

Disappointed with this charity. Did a fundraiser for them and requested speakers. The speakers from the charity cancelled a day before the event. Unprofessional, did the event without their support and then contacted them with the amount we raised and provided them with a contact on how to collect the money. They then communicated if they didn't get the money asap it would "lead to us taking further action". Generally impatient and rude, no support but want the money asap. So disappointed with a charity that represents such a good cause.

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