Tiles Direct

Address: 69, Dunlop Commercial Park, 3 Balloo Link, Bangor BT19 7HJ, United Kingdom.
Phone:2891225665.
Website: tilesdirectni.co.uk
Specialties: Flooring store, Wood and laminate flooring supplier.
Other points of interest: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 51 reviews on Google My Business.
Average opinion: 4.4/5.

Location of Tiles Direct

Tiles Direct 69, Dunlop Commercial Park, 3 Balloo Link, Bangor BT19 7HJ, United Kingdom

Contact

Open Hours of Tiles Direct

Monday: 09:00–17:00
Tuesday: 09:00–17:00
Wednesday: 09:00–17:00
Thursday: 09:00–17:00
Friday: 09:00–17:00
Saturday: 10:00–13:00
Sunday: Closed

Introduction to Tiles Direct: Your One-Stop Shop for Flooring Solutions in Bangor, United Kingdom

Located in the heart of Dunlop Commercial Park, 69, Bangor, United Kingdom, Tiles Direct is a premier flooring store that offers a wide range of wood and laminate flooring options to homeowners and businesses alike. With its commitment to providing exceptional customer service and high-quality products, Tiles Direct has established itself as a trusted name in the flooring industry.

Main Services

Flooring store: Tiles Direct offers a vast selection of flooring options, including wood, laminate, and more, to cater to diverse customer needs.
Wood and laminate flooring supplier: The store provides a wide range of wood and laminate flooring products from top brands, ensuring that customers can find the perfect fit for their homes or businesses.
Delivery: Tiles Direct offers delivery services to ensure that customers can receive their flooring products conveniently.
In-store pick-up: Customers can also opt for in-store pick-up, allowing them to collect their products at their leisure.
In-store shopping: The store provides an extensive selection of flooring products, allowing customers to browse and purchase their chosen items in-store.
Wheelchair-accessible car park: Tiles Direct has a wheelchair-accessible car park, ensuring that customers with mobility issues can park and access the store easily.
Wheelchair-accessible entrance: The store's entrance is wheelchair-accessible, providing equal access to customers with disabilities.
Quick visit: Customers can visit the store quickly and easily, thanks to its convenient location and extended opening hours.
Credit cards: Tiles Direct accepts major credit cards, making it easy for customers to pay for their flooring products.
Debit cards: The store also accepts debit cards, providing customers with a convenient payment option.
NFC mobile payments: Tiles Direct supports NFC mobile payments, allowing customers to pay using their mobile devices.

Location and Access

Tiles Direct is located at 69, Dunlop Commercial Park, 3 Balloo Link, Bangor BT19 7HJ, United Kingdom. The store is easily accessible by car, with ample parking available in the wheelchair-accessible car park. The entrance is also wheelchair-accessible, ensuring that customers with disabilities can access the store easily. The store's location is convenient for customers living in the surrounding areas, with Bangor town center just a short drive away. The store is open seven days a week, making it easy for customers to visit at their convenience. The extended opening hours allow customers to quickly visit the store and purchase their flooring products.

Featured Characteristics

* Wide selection of wood and laminate flooring options * High-quality products from top brands * Exceptional customer service * Convenient location and extended opening hours * Wheelchair-accessible facilities * Accepts major credit cards, debit cards, and NFC mobile payments

Practical Information

* Address: 69, Dunlop Commercial Park, 3 Balloo Link, Bangor BT19 7HJ, United Kingdom * Phone: 2891225665 * Website:tilesdirectni.co.uk * Opening Hours: Monday to Saturday: 9am - 6pm, Sunday: 10am - 5pm * Delivery: Tiles Direct offers delivery services to ensure that customers can receive their flooring products conveniently.

Positive Aspects from Reviews

Tiles Direct has received an average rating of 4.4/5 on Google My Business, with 51 reviews from satisfied customers. Some of the positive aspects from reviews include: * Excellent customer service: Many customers have praised Tiles Direct for its exceptional customer service, which has made their shopping experience enjoyable and stress-free. * High-quality products: Customers have consistently praised the store for its high-quality products, which have met their expectations and exceeded their needs. * Convenient location: The store's convenient location has made it easy for customers to visit and purchase their flooring products. * Helpful staff: Customers have praised the store's staff for being helpful and knowledgeable, providing them with expert advice and guidance to make informed purchasing decisions. Overall, Tiles Direct has established itself as a trusted name in the flooring industry, offering a wide range of wood and laminate flooring options to homeowners and businesses alike. With its commitment to providing exceptional customer service and high-quality products, Tiles Direct is the perfect destination for anyone looking for flooring solutions in Bangor, United Kingdom.

Frequently asked questions about Tiles Direct

What types of flooring does Tiles Direct offer?

Tiles Direct offers a wide range of wood and laminate flooring options.

Does Tiles Direct have wheelchair-accessible facilities?

Yes; Tiles Direct has a wheelchair-accessible car park and entrance.

What are the store's opening hours?

Tiles Direct is open seven days a week with extended opening hours for customer convenience.

Does Tiles Direct accept credit cards?

Yes; Tiles Direct accepts major credit cards; Debit cards; and NFC mobile payments.

Where is Tiles Direct located?

Tiles Direct is located at 69; Dunlop Commercial Park; 3 Balloo Link; Bangor BT19 7HJ; United Kingdom.

Reviews of Tiles Direct

Max W.

1/5

I ordered tiles from this store, but my experience was disappointing. On my first visit to pick them up, I received a broken box, so I had to wait for a new delivery. Of course the job then had to be postponed. Once the job was done, I had a full unopened box left over and hoped to return it for a refund. However, they refused, pointing to a small refund policy notice taped to the wall. Their only advice was to sell the extra box on Facebook Marketplace—not exactly helpful.

Peter M.

5/5

Fantastic and friendly professional service - from helping us pick out the tiles to ordering them in very quickly to fit in with the tiler. Competitive price too! Will definitely use Tiles Direct again in the future.

Alice G.

5/5

Really great selection in store - we ordered some lovely vinyl flooring and tiles for our kitchen backsplash and Aaron was kind, helpful and patient with us while we made our decision. Products are really super quality and great value, totally recommend.

James M.

1/5

Unfortunately I cannot recommend albeit we did not buy tiles. We opted for the laminate flooring which was on sale and purchased 8 boxes for £240. We could not get them laid properly as the boards kept lifting and after having to write off two boxes I purchased two further boxes costing £57. We employed a joiner who found the same issue. We called on Sunday and we’re advised that the employee was on his own and to call in person on Monday. The joiner and I went to the store on Monday and the staff member we initially dealt with said the flooring was as it should be despite the fact it did not lock and lifted at a hands touch he dismissed us stating we weren’t listening. Another staff member attended to us and did listen he stated that if we weren’t happy he would refund me 6 boxes. I opted for this as the floor was never going to be right in our house. I received £145 back and no mention of a 20% wastage fee which of course is on the invoice once I called back to query. I went round the back to leave the wood back to find the first employee that had dismissed us on the forklift apparently he was to help me with the wood. He disappeared into the warehouse and did not come back out despite seeing me I was left to sort the wood myself and left it beside the skip! Very disappointing as I have lost nearly half of the original cost and have no floor plus left feeling frustrated at the poor customer service from one particular staff member. Myself nor the joiner would use again.

My H. R. (.

1/5

Called in to the store a few weeks ago. Firstly We were not greeted by any staff members when we walked in. Myself an my friend were walking around looking at your products and disguising ideas. once we found the flooring we liked we then had to go find a staff member who was sitting at a desk his name was Phil. I asked Phil if he could please give his advice on prices & sizing ect for the flooring I wanted to be told it wasn’t available, so asked if he could recommend a floor similar to the one I’d chosen, I can tell you now I have never came across a more arrogant, unhelpful, rude sales person in my life. Your staff member Phil just couldn’t be bothered and walked away on a few occasions without offering his help or advice. There was in my option no reason for this as the store was not busy in fact there was no other customers in the store at the time. . I will never set foot inside Tiles direct again, this man is clearly in the wrong job!! Disgraceful behaviour!

Kirsten B.

1/5

Initially very helpful when they want your business but forget it in the aftersales. After THEY recommend the number of tiles for the bathroom size measurements that were provided Bangor Tiles Direct refuse to refund on 2 boxes of returned tiles. They stated, although they still stock the exact same tiles, they could not refund as my tiles can from a different batch and were in a different box therefore I could not get a refund. Won't be back and recommend you steer clear.

Cherub X.

5/5

Professional, helpful and informative. Also great range of stock of laminate and wooden flooring. They are also great at not disapointing due dates for delivery unlike some other Bangor wooden store floor I know of! Won't hesitate to use them again.

Cynthia W.

5/5

Having visited 3 other tile outlets in Bangor to purchase tiles for my fireplace hearth I found a lack of interest in trying to resolve my problem and can only assume that the job was too small. That is until I called into Tiles Direct and spoke to Pat. He offered several suggestions making it clear what I needed for the job and was quick to show suitable samples. I purchased a modern tile which is fireproof and am delighted with the finished job. My problem was easily resolved due to Pat's interest as well as his efficiency and helpfulness. Don't waste time going to other tile outlets just visit Tiles Direct and you won't be disappointed.

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