Pets at Home Axminster

Address: West St, Axminster EX13 5NX, United Kingdom.
Phone:1297631796.
Website: petsathome.com
Specialties: Pet store.
Other points of interest: Delivery, In-store pick-up, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 517 reviews on Google My Business.
Average opinion: 4.5/5.

Pets at Home Axminster West St, Axminster EX13 5NX, United Kingdom

Open today until 19:30.

  • Monday: 09:00–19:30
  • Tuesday: 09:00–19:30
  • Wednesday: 09:00–19:30
  • Thursday: 09:00–19:30
  • Friday: 09:00–19:30
  • Saturday: 09:00–19:00
  • Sunday: 10:30–16:30

  • Pet Store: Pets at Home Axminster offers a wide variety of pet food, accessories, toys, and supplies for different types of pets, including dogs, cats, fish, small mammals, birds, and reptiles. Their extensive product range ensures that pet owners can find everything they need under one roof.
  • Pet Care Centre: The pet care centre is home to a team of dedicated and experienced pet care professionals who offer a range of services, including pet grooming, pet health advice, and pet training. They also provide a variety of pet services, such as vaccinations, microchipping, and flea and worm treatment.
  • Vet Services: Pets at Home Axminster works in partnership with local vet practices to provide a comprehensive pet care service. They offer a range of veterinary services, including pet health checks, vaccinations, and pet passports. Their team can also provide advice on pet health, nutrition, and behaviour.
  • Pet Grooming: The pet grooming service at Pets at Home Axminster is designed to keep pets looking and feeling their best. Their professional groomers use high-quality equipment and products to provide a range of grooming services, including haircuts, nail clipping, and teeth brushing.
  • Pet Training: The pet care centre offers pet training services to help pets and their owners build a strong bond and improve behaviour. Their training services include group classes and one-to-one sessions for dogs and cats.
  • Pet Adoption: Pets at Home Axminster works with local animal charities to help rehome pets in need. They have a dedicated adoption area in-store where pet owners can meet and adopt pets looking for their forever homes.

Pets at Home Axminster is located at 1-3 West Street, Axminster EX13 5NX, in the United Kingdom. The store is situated in the town centre, making it easily accessible for pet owners. The store is close to several local amenities, including shops, cafes, and car parks. The nearest bus stop is just a short walk away, and the store is also easily accessible by car.

For those who prefer to drive, there is a large car park located behind the store, which is wheelchair-accessible. The store also has a wheelchair-accessible entrance, ensuring that all pet owners can access the services and products they need.

  • Delivery and In-Store Pick-Up: Pets at Home Axminster offers both delivery and in-store pick-up options for added convenience. Pet owners can shop online and have their purchases delivered directly to their door, or they can choose to collect their purchases from the store.
  • On-Site Services: The pet care centre offers a range of on-site services, including pet grooming, pet training, and pet health checks. This means that pet owners can have their pets' needs taken care of in one convenient location.
  • Financial Options: Pets at Home Axminster offers a range of financial options to make pet care more affordable. They accept credit and debit cards, as well as NFC mobile payments. They also offer a range of pet insurance options to help pet owners protect their pets and their finances.
  • Quick Visit: The store offers a quick visit service, allowing pet owners to pick up essential pet supplies quickly and easily without having to navigate the entire store. This is particularly useful for those who are short on time or need to collect something in a hurry.
  • Opening Hours: The store is open Monday to Saturday from 9:00 AM to 6:00 PM, and on Sundays from 10:00 AM to 4:00 PM. The pet care centre has slightly different opening hours, so it's worth checking their website for the most up-to-date information.
  • Contact Information: The store's telephone number is 1297631796, and their website can be found at petsathome.com. Pet owners can also contact the store via social media, where they have an active presence.
  • Parking: As mentioned earlier, there is a large car park located behind the store, which is wheelchair-accessible. The store also has a designated disabled parking bay for added convenience.
  • Local Attractions: Axminster is a charming market town with a range of attractions, including Axminster Heritage Museum, Axminster Guildhall, and the River Axe, which offers beautiful riverside walks. Pets at Home Axminster is within walking distance of many of these attractions, making it an ideal starting point for a day out.

The store has received a total of 517 reviews on Google My Business, with an average rating of 4.5/5. Many reviewers praise the store's wide range of products and services, as well as the knowledge and friendliness of the staff. Several reviewers also comment on the store's cleanliness and well-organized layout, which makes shopping for pet supplies a pleasant experience. Some of the most common positive comments include:

  • "The team here are always friendly and helpful. They really know their stuff and are always happy to offer advice and support."
  • "I always find exactly what I need here, and the prices are competitive too. I can't recommend this store highly enough."
  • "The pet care centre is brilliant. My dog loves going there for his grooming appointments, and the staff are always so kind and patient with him."
  • "The store is always clean and well-stocked, making it a pleasure to shop there. The staff are also very efficient and quick, which is great when you're in a hurry."
In conclusion, Pets at Home Axminster is a comprehensive pet care centre that offers a wide range of services and products designed to cater to the needs of pets and their owners. With a commitment to excellent customer service and pet well-being, the store has become a trusted name in the local community, receiving numerous positive reviews from satisfied customers. Whether you're looking for pet food, accessories, or professional pet care services, Pets at Home Axminster is the perfect destination for all your pet care needs.
They offer pet grooming; training; veterinary care; pet health advice; and pet adoption.
They offer products for dogs; cats; fish; small mammals; birds; and reptiles.
Yes; the store has a wheelchair-accessible entrance and a wheelchair-accessible car park behind the store.
Yes; they offer both delivery and in-store pick-up options.
Yes; they work in partnership with local vet practices to provide veterinary services.
Pets at Home Axminster - Axminster
5/5

Lovely young lady served me and recommended a place where I could buy something, pets at home didn't stock, she was very helpful and even showed me the way on her phone. Unfortunately I couldn't say the same for the tall man that worked there. A man had a problem with a standing order and asked for help with cancelling it. The ladies who worked there were trying to help, unfortunately the male who was asked if he could help was very rude and sarcastic to the customer (who ended up walking out because of this)! The customer was trying to explain his problem and had stayed calm up until this point! Very unprofessional!

Pets at Home Axminster - Axminster
1/5

Accessibility issues make this store impractical for working customers Unfortunately, I have to give this store 1 star due to their recent decision to reduce opening hours, making it virtually impossible for anyone with conventional working hours to visit. This seems like a concerning sign that the store may be winding down operations. The positives: The staff are consistently friendly and helpful, the store is generally clean and well-maintained, and I've noticed genuine improvements in their aquatics department over the years. The major issue: The restricted hours mean working people can no longer access the store for even quick top-ups. This forces customers like myself rely solely on specialist retailers and online shopping instead - exactly the opposite of what a convenience-focused pet store should be encouraging (myself using this store when needing supplies quickly without the time to travel to specialist stores after work) While the reptile food selection remains at typical Pets at Home standard of quality, the real disappointment is losing a local option due to poor accessibility planning. Such a shame to see a store with helpful staff become unusable for the very customers who want to support local retail.

Pets at Home Axminster - Axminster
5/5

A fairly small but very well stocked store. The staff are always super helpful. Parking can sometimes be tight but it's never really been a problem.

Pets at Home Axminster - Axminster
5/5

Vanessa is always such a wonderful person to talk to when i go in to pets at home , no matter the question she always has the time and always is incredibly knowledgeable,patient and understanding. She helped me so much when I came in to find food to support my cats kidney issues. She is an outstanding representative of Pets at Home ❤️

Pets at Home Axminster - Axminster
5/5

Just went to have a look around. Whilst I was there, I thought I'd just ask questions about a fish tank filter. The assistant was very helpful. She gave me tips on how to maintain my filter and keep a clean, healthy tank I left with a little something for my little fishies

Pets at Home Axminster - Axminster
5/5

Great place to visit, staff are very friendly and helpful. Good stock and choices. Clean and tidy store.

Pets at Home Axminster - Axminster
4/5

Do you have everything you can imagine needed for pets. I didn't give them 5 stars because the car park space so limited.

Pets at Home Axminster - Axminster
5/5

Great service, very polite and helpful friendly staff

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