Florala Utilities - Florala, Alabama

Introduction

Florala Utilities, located at 1293 5th St, Florala, AL 36442, United States, is a trusted provider of essential public services to the community. With a commitment to safety, quality, and customer service, this utility company offers a range of services designed to meet the needs of its customers.

Main Services

• Water Utility Services: Florala Utilities ensures a steady supply of clean, safe drinking water to its customers. Services include new service requests, meter reading, and water quality reporting.
• Wastewater Management: The company is responsible for the collection and treatment of wastewater, ensuring environmental conservation and public health.
• Natural Gas Services: Florala Utilities provides natural gas for heating, cooking, and other residential and commercial needs. They offer public awareness programs and ensure safety through regular maintenance and inspections.
• Customer Service: With a focus on excellence, Florala Utilities offers comprehensive customer service, including contact information, bill payment options, and access to various forms and reports.

Location and Access

Florala Utilities is situated in the heart of Florala, Alabama, surrounded by the city's charming neighborhoods and historic sites. The utilities building is easily accessible from major roads, including AL-55 and US-331. Parking is available onsite, with wheelchair-accessible spaces provided for convenience.

Public transportation options include the Escambia County Transit System, which has stops nearby, making it easy for customers to reach the utilities office. The closest airport is Dothan Regional Airport, approximately 70 miles away.

Featured Characteristics

• Wheelchair Accessibility: Florala Utilities is committed to ensuring all customers can access their services. The building features a wheelchair-accessible entrance and restrooms.
• Payment Options: The company accepts various payment methods, including cash, check, debit cards, and major credit cards, for added convenience.
• Online Services: Florala Utilities offers a user-friendly website that allows customers to access their accounts, pay bills, report issues, and learn more about their services.

Practical Information

• Address: 1293 5th St, Florala, AL 36442, United States
• Phone: 334-858-6722
• Website: floralautilitiesboard.com
• Hours of Operation: Monday - Friday, 8:00 AM - 5:00 PM
• Emergency Contact: For after-hours emergencies, please call 334-858-6722 and follow the prompts.

Positive Aspects from Reviews

Florala Utilities has an average rating of 4 out of 5 stars on Google My Business, with one review highlighting the following positive aspects:

• Responsive Customer Service: One customer praised the prompt and helpful response they received from the customer service team when addressing a water issue.
• Knowledgeable Staff: The same customer commended the staff's expertise in helping them resolve their problem efficiently.

These reviews reflect Florala Utilities' commitment to providing excellent customer service and addressing customer concerns in a timely and professional manner.